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Know Where You Stand Before You Open an Account

Using 77afb — including making deposits via bKash, Nagad, or Rocket — is subject to the legal conditions set out on this page. Access and eligibility depend entirely on your local law and the region you are in.

Jurisdiction-dependent accessAccount eligibility conditionsbKash, Nagad, Rocket contextUser rights and data handlingContact paths for legal queries
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77afb Know Where You Stand Before You Open an Account
HOW WE HANDLE YOUR DATA

Account Security, Data Retention and Your Rights

We take the handling of your account data seriously. This section covers what we collect, how long we keep it, and what you can do if you want access to or removal of your records. Wallet transactions via bKash, Nagad, and Rocket are logged for security and verification purposes. You have the right to request a copy of your data or ask us to delete it, subject to legal retention requirements.

Data Collection

We collect account registration details, transaction records including bKash and Nagad activity, and device access logs to verify identity and secure your account.

Cookie Handling

Cookies are used to maintain your session and remember your device. You can manage cookie preferences through your browser settings at any time without losing your account.

Retention Period

Account and transaction data is retained for the period required under applicable law. After account closure, some records may be kept for legal or audit purposes.

Request or Remove Your Data

To access, correct, or request deletion of your personal data, contact our support team via live chat or email with your account details and the specific request.

REACH OUR LEGAL TEAM

Contact Us About Legal or Account Questions

If you have a question about your legal eligibility, want to request account data, or need to flag a concern about how your information is handled, our support team is the right starting point. You can reach us through the channels below — responses cover account status, data requests, and jurisdiction queries.

Team online

Live Chat

Open the chat window from any page on 77afb. Our team handles account eligibility questions, legal clarifications, and data requests through this channel.

Email Support

Send detailed legal or data-related queries to our support email. Include your account username so we can locate your records and respond accurately.

Account Help Centre

Navigate to the Help section inside your account dashboard for self-service options covering terms acceptance, data access requests, and account closure.

Common Questions About Legal Eligibility and Your Rights

These are the questions we get most often about legal conditions, account eligibility, and data handling. If your question is not answered here, our support team can help directly.

Access depends on your local law and eligible region. We do not confirm legal status for any jurisdiction. Check your local regulations before creating an account or depositing funds.

We reserve the right to close or restrict accounts found to be outside eligible regions. Any funds in your account wallet will be subject to our standard verification and review process before release.

No. Supporting bKash, Nagad, and Rocket as deposit methods does not indicate legal authorisation in your region. Payment availability and legal eligibility are separate conditions.

Contact our support team via live chat or email, include your account username, and state clearly that you are submitting a data access request. We will respond with the relevant records.

Data is kept for the period required under applicable law. After you close your account, some transaction records may be retained for legal and audit purposes, as explained in our privacy terms.

Yes. You can request data deletion by contacting our support team. Deletion is subject to any legal retention obligations we must meet — we will confirm what can be removed and when.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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